
Please visit to initiate your return, or email us at call us at 83. Return requests after 30 days from delivery date will not be accepted. All returns require an authorization number.
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If your Echelon product is returned in damaged condition, with parts or its manual missing or otherwise has signs of abuse, Echelon reserves the right to deduct additional fees from your refund amount or refuse the return, in Echelon’s sole discretion.
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Returns requested within 30 days will not incur any fees and any shipping costs paid by you will be refunded provided that the product is returned in brand new, re-sellable condition (including but not limited to being free of scratches and/or dents) and returned in its original packaging with its tags, user manual and charger. If you are not satisfied with your Echelon product, you may submit a request for a return within thirty (30) days after its delivery, and Echelon will provide a prepaid shipping label for the return. If you purchased your product from a third-party seller, please contact the seller directly to discuss your return options.

† Only items purchased directly from will be accepted for returns. Standard shipping and returns policies apply. White glove delivery is excluded and not guaranteed by this date. Echelon Stride and Echelon Stride 5s are not eligible. Due to high demand we are experiencing shipping delays for all Echelon Stride models through June. Offers for equipment cannot be combined with each other or other discounts, including but not limited to Echelon’s Special Offers. This promotion does not include Echelon Connect Bikes or Echelon Smart Rowers. Receive free standard domestic shipping included in the total promotional discount. *For new and existing US Echelon customers, receive special pricing off select connected fitness equipment: Echelon Stride, Echelon Stride-s, and Echelon Stride-5s. When the opportunity at Echelon opened up it was a great chance to get back in a community and expand her reach to members around the world. What Brought Marie to Echelonĭuring quarantine, Marie missed being able to teach and connect with riders.
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After over a decade leading fitness classes, Marie knows how to keep members motivated and focused through every workout. Marie discovered her passion for cycling in college - she was taking classes every day when the studio owner asked if she would like to teach and she never looked back.

When she isn't leading classes you can often find her bowling, golfing, or biking with her son. She loves to lead morning classes that set a good mood for the rest of the day and bring her positive encouragement to every workout. The first thing you’ll notice in a class with Marie is her genuine joy and love for Echelon members. Learn more about your current favorite instructors and discover new ones below. Get to Know… is Echelon’s weekly spotlight on our amazing instructors.
